GHL SUPPORT

By Brandkraal

We're dedicated to helping you maximize the value of your GHL experience.

Here, you'll find everything you need to know about our support plans, pricing, and how to reach our expert team

GoHighLevel Certified

Here’s A List Of Go High Level Features We Provide Support For:

Website, Funnel and Landing Page Builder, Marketing Automation, Reputation Management, Content Management, CRM and Pipeline Management, Booking and Online Appointment Tool, Go High Level SMS Marketing, Membership Sites, Mobile app, and Go HighLevel Integrations

Get the Most Out of Gohighlevel with Our Support Plans

We offer three support plans designed

to fit your specific usage

Basic Support

Ideal for occasional users

$20/Month

Up to 3 calls per month.
Each lasting 30 minutes.

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Standard Support

Perfect for regular users

$30/Month

Enjoy up to 5 calls per month, with each call lasting 45 minutes.

Includes up to 3 sub-accounts

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Premium Support

The best option for extensive users

$50/Month

Get up to 10 calls per month, each lasting a full hour.

Includes up to 5 sub-accounts

Get Now

Need More Sub-Accounts?

Want support for more sub-accounts than your plan includes? Each additional sub-account requires a

$20 monthly fee.

It's Time To

Work With Us If You Desire...

Tailored Support Plans: We offer tiered plans (Basic, Standard, and Premium) to perfectly match your usage, ensuring you get the right level of support without overpaying.

Expert Guidance: Our dedicated support team is highly trained and experienced in all things PrimeAI. They'll answer your questions, troubleshoot issues, and guide you to success.

Time-Saving Solutions: Don't waste time searching for answers. Get immediate assistance from our support team and free up valuable time to focus on what matters most.

Unmatched Value: Our support plans are an investment that pays off. Gain peace of mind, maximize your GHL experience, and see a return in terms of saved time and frustration.

Initial Setup Considerations

If your request involves initial setup or implementation, a separate initial setup cost may apply instead of the standard support call charge. This ensures we devote the necessary resources to thoroughly addressing your needs.

Book Onboarding Calendar

25,000+

Total Users

20,000+

Active Subscriptions

200+

Support Calls per Month (Average)

93%

Customer Satisfaction Score (CSAT)

Hear From Our Clients

Kevin

Brandkraal is amazing, but their support makes it even better. They answer all my questions quickly and walk me through everything.

Myles

The Basic plan is perfect for me. Three calls a month are plenty, and their knowledge saves me tons of time.

Cassey

Upgraded to Standard for my team. Now everyone gets the support they need without breaking the bank.

Claude

Initial setup was a breeze thanks to their dedicated team. Now I'm up and running smoothly.

Awin

Their support team goes above and beyond. They even helped me troubleshoot an issue outside their usual scope.

Samson

No more struggling to figure things out myself. Brandkraal support is there whenever I need them

Everest

The automated call timers are a lifesaver. No surprises on my monthly bill, just the support I need.

Beckley

Feeling confident with Brandkraal knowing their support team has my back.

Perry

Brandkraal's support makes complex tasks feel simple. They break things down in a way that's easy to understand.

Dylan

Their clear communication makes a world of difference. I always know exactly what to expect with Brandkraal's support.

Amity

With PrimeAI support on my side, I feel confident tackling any Brandkraal challenge.

Hendrick

I highly recommend Brandkraal's support. It's an investment that pays off in terms of saved time and frustration.pen_spark

FAQ'S

How many support calls can I make per month?

The number of support calls you can make depends on your subscription plan:

Basic Support: 3 calls per month (30 minutes each)

Standard Support: 5 calls per month (45 minutes each)

Premium Support: 10 calls per month (1 hour each)

What happens if I go over my call limit?

You can purchase additional support time for $20 per hour. The overtime charges will be added to your monthly bill.

How will I know how much time I have left on a call?

We will send you notifications as you approach your time limit during a support call.

How much does each support plan cost?

Basic Support: $20 per month per sub-account

Standard Support: $30 per month (includes up to 3 sub-accounts)

Premium Support: $50 per month (includes up to 5 sub-accounts)

What is an additional sub-account charge?

If you have more sub-accounts than what's included in your plan, you will be charged an additional $20 per month per sub-account.

What is an initial setup cost?

If your request requires a first-time setup or implementation, there may be a one-time initial setup cost instead of being a regular support call. This ensures we can provide a comprehensive solution tailored to your needs.